Selling Outcomes Instead of Services
Selling Outcomes Instead of Services written by John Jantsch read more at Duct Tape Marketing
Episode Overview Joe Pine, co-founder of Strategic Horizons and author of The Experience Economy, returns to discuss his new book, The Transformation Economy: Guiding Customers to Achieve Their Aspirations. The conversation breaks down the shift from staging memorable experiences to guiding customers through meaningful change, where customers invest time for compounding benefits, and businesses […]